The High-End Fashion Industry’s Reaction to Economic Turmoil
Temasek Invests in Haldiram’s as India Becomes a Key Market

- HDFC Bank (private banking)
- Ola Electric (producing e-scooters)
- Zomato (food delivery)
- Manipal Hospitals (healthcare)
- Devyani International (KFC & Pizza Hut operator in India)
The High-End Fashion Industry’s Reaction to Economic Turmoil
Bunnings has toppled Woolworths as Australia’s most ‘trusted’ brand – what makes us trust a brand in the first place?
Brand trust is a measure of how customers feel about a brand in terms of how well the brand delivers on its promises. Trust is an important measure for any organisation, large or small.
Whether or not customers trust a brand can be the difference between choosing that brand’s products or services over another.
In Australia, Woolworths held the title of our most trusted brand for three and a half years. But recent cost-of-living pressures have put supermarkets in the spotlight for all the wrong reasons.
Roy Morgan Research’s most recent trust rankings show Woolworths has slipped to number two, handing its crown to hardware behemoth Bunnings.
It’s clear that trust is fragile and can be quickly squandered when brands lose touch with those they serve.
So what makes us trust a brand in the first place? And why do we trust some more than others?
What makes us trust a brand?
According to customer experience management firm Qualtrics, brand trust is
the confidence that customers have in a brand’s ability to deliver on what it promises. As a brand consistently meets the expectations it has set in the minds of customers, trust in that brand grows.
There are many ways to go about measuring brand trust. A typical first step is to ask lots of people what they think, collating their general opinions on product quality and the brand’s customer service experience.
This can be strengthened with more quantifiable elements, including:
- online ratings and reviews
- social media “sentiment” (positive, negative or neutral)
- corporate social responsibility activities
- philanthropic efforts
- customer data security and privacy.
Some surveys go even deeper, asking respondents to consider a brand’s vision and mission, its approaches to sustainability and worker standards, and how honest its advertising appears.
Is this a real and useful metric?
The qualitative methodology used by Roy Morgan to determine what Australian consumers think about 1,000 brands has been administered over two decades, so the data can be reliably compared across time.
On measures of both trust and distrust, it asks respondents which brands they trust and why. This approach is useful because it tells us which elements factor into brand trust judgements.
Customer responses about the survey’s most recent winner, Bunnings, show that customer service, product range, value-for-money pricing and generous returns policies are the key drivers of strong trust in its brand.
Here are some examples:
Great customer service. Love their welcoming staff. Whether it’s nuts and bolts or a new toilet seat, they have it all, value for money.
Great products and price and have a no quibble refund policy.
Great stock range, help is there if you need it and it is my go-to for my gardening and tool needs. Really convenient trading hours, and their return policy is good.
In addition to trust, there are three other metrics commonly used to assess brand performance:
brand equity – the commercial or social value of consumer perceptions of a brand
brand loyalty – consumer willingness to consistently choose one brand over others regardless of price or competitor’s efforts
brand affinity – the emotional connection and common values between a brand and its customers.
However, trust is becoming a disproportionately important metric as consumers demand that companies provide increased transparency and exhibit greater care for their customers, not just their shareholders.
Why do Australians trust retailers so much?
Of Australia’s top ten most trusted brands, seven are retailers – Bunnings, Woolworths, Aldi, Coles, Kmart, Myer and Big W.
This stands in contrast with the United States, where the most trusted brands are predominantly from the healthcare sector.
So why do retail brands dominate our trust rankings?
They certainly aren’t small local businesses. Our retail sector is highly concentrated, dominated by a few giant retail brands.
We have only two major department stores (David Jones and Myer), three major discount department stores (Big W, Target and Kmart) and a supermarket “duopoly” (Coles and Woolworths).
It’s most likely then that these brands have been enjoying leftover goodwill from the pandemic.
As Australia closed down to tackle COVID-19, the retail sector, and in particular the grocery sector, was credited with enabling customers to safely access food and household goods.
Compared with many other countries, we did not see a predominance of empty shelves across Australia. Retailers in this country stepped up – implementing or improving their online shopping capabilities and ensuring physical stores followed health guidelines and protocols.
Now, with the pandemic behind us and in an environment of high inflation, the big two supermarkets face growing distrust and a public inquiry.
Lessons from the losers
After two high profile disasters, Optus finds itself the most distrusted brand in Australia.
Its companions in the “most distrusted” group include social media brands Meta (Facebook), TikTok and X.
Qantas, Medibank Private, Newscorp, Nestle and Amazon also made the top 10.
The main reason consumers distrust brands is for a perceived failure to live up to their promises and responsibilities.
For example, worker conditions at multinational firm Amazon are seen by some consumers as a reflection of questionable business practices.
Other brands may have earned a reputation for failing to deliver the basics, like when chronic flight delays and cancellations plagued many Qantas customers.
Lessons from the winners
On the flip side, consumers have rewarded budget-friendly retailers with increased trust in the most recent rankings.
Aldi, Kmart and Bunnings have improved their standing as trusted brands, no doubt in part because they have helped many Australian consumers deal with tight household budgets.
As discretionary consumer spending continues to tighten, we may see a more permanent consumer shopping shift towards value for money brands and discounters.
Trust is a fragile thing to maintain once earned. As we move through 2024, Australian companies must pay close attention to their most important asset – strong relationships with those they serve.![]()
Louise Grimmer, Senior Lecturer in Retail Marketing, University of Tasmania
This article is republished from The Conversation under a Creative Commons license. Read the original article.
M&M 11th most valuable automobile manufacturer in world: Anand Mahindra
Mumbai, (IANS) Mahindra & Mahindra (M&M) is the 11th most valuable automobile manufacturer in the world, leaping over many competitors and erstwhile technology collaborators, its Chairman Anand Mahindra said on Wednesday.
Mercedes-Benz India cruises to double-digit growth as demand for luxury cars rises
As Disney turns 100, the brand’s real legacy is its business acumen
“100 Years of Wonder” is the theme for Disney’s year-long promotion of the company’s centenary. From special Disney on Ice events to a retrospective at the British Film Institute and limited edition Disney100 merchandise, Disney’s celebration is big business.
The wonder and magic of Disney is consistently promoted. And yet I would argue that Disney’s greatest legacy is not its animated stories or characters, but the more mundane history of its mergers, acquisitions and intellectual property rights.
The business acumen of those behind the scenes at Disney have been central to the peaks and troughs of the company’s enduring presence in the film industry and popular culture at large.
Early Disney
The Walt Disney Company was founded in Hollywood by brothers Walt and Roy Disney in 1923.
Before this, along with friend and animator Ub Iwerks, the brothers had founded Laugh-O-Gram Studio in Kansas City. They then moved west with their successful silent Alice Comedies series, which featured both animation and live action.
Animation is what the Disney studio became known for. First with their shorts which included Mickey Mouse’s third outing in the studio’s first sound film, Steamboat Willie, and the Silly Symphony series. And then in their feature length films, beginning with Snow White and the Seven Dwarfs in 1937.
The first two decades of the studio established Disney’s desire for innovation and profit. This was illustrated through their early adoption of merchandising (Mickey Mouse merchandise was profitable in the mid 1930s) and various technologies, such as Technicolor and sound.
Sinking most of their profits back into their expensive animated ventures led Disney to find ways to cut costs. This included making live action nature series, television shows and opening Disneyland, their first amusement park, in Los Angeles in 1955.
While their animated products were no longer as groundbreaking as they once were, their adoption of television in the 1950s was lucrative and popular, especially The Mickey Mouse Club (1955) and Davy Crockett (1954).
Furthermore, television afforded the company the opportunity to promote their products and authenticate Disney’s position at the forefront of animation. However, live action films – quicker to make and less expensive than animation – dominated their releases in the 1960s, with stars Haley Mills, Fred MacMurray and Dean Jones appearing in multiple Disney films.
In 1966, Walt died. Roy then passed in 1971 and Walt Disney World opened in Florida the same year. In many ways, the Disney Company was never the same after the loss of the founding brothers.
Disney without Walt
The template was established for how the company would function for the next 50 years. Disney animation innovated again in the late 1980s and early 1990s through computer animation. A renaissance took place with the releases of The Little Mermaid (1989), Beauty and the Beast (1991) and The Lion King (1994).
They also expanded into cable television with The Disney Channel and founded a distribution label, Touchstone Pictures, that focused on films for adults.
There was unhappiness among animators at the studio towards the company’s bureaucracy and the perception that profits always went back into the films and not to improving working conditions or salaries (one major strike against Disney took place in 1941).
The list of former Disney animators that went on to work elsewhere or open their own animated studios is long and diverse.
Walt had learned the importance of owning rights early in his career, after he lost the intellectual property to his first successful animated character, Oswald the Lucky Rabbit. The imperative to retain proprietorship and diversify the corporation can be witnessed in many of Disney’s deals and mergers.
In 1991, Disney agreed to make films with Pixar, which has gone on to be regarded as an innovative animated studio. They later acquired Pixar in 2006.
Disney Today
In 1995, Disney acquired the ABC television network, which also owned the cable sports network, ESPN. In April 2004, Disney purchased the Muppets franchise. In 2009, Marvel Entertainment was acquired and Lucasfilm was bought in 2012.
Through these purchases, Disney has become one of the most significant entertainment companies in the world and one of the few early Hollywood studios that still maintains name recognition (Disney bought out 20th Century Fox in 2019).
Whereas for earlier generations Disney stood for Mickey Mouse, animated fairy-tale features and family entertainment, for younger generations, Disney is a streaming service, amusement park brand and the creator of the Star Wars universe television programming.
Traces of Walt, Roy and the pioneering animation established in the early days of the studio can be seen in their animated releases, such as Encanto (2021), and company legacy through the “reimagining” of their animated films, such as the recently released live action The Little Mermaid.
The commercial landscape of the entertainment business is always in flux. While many companies are operating their own streaming services, the long term success of these services are questionable. This is most evident in the recent writers and actors strike in Hollywood that was mainly focused on outdated royalty models that do not account for streaming media content.
Disney’s last few releases were not as successful as they had anticipated at the box office and they have lost a significant amount of Disney+ subscribers this year. However, this is a trend taking place throughout Hollywood and, while Disney is struggling, they remain a significant brand in the global media market.
And there is no question that their theme parks continue to be popular with families who want to immerse themselves in all things Disney.
The magic of Disney’s animation and the memories created at their theme parks is part of their “100 years of wonder”. But so is their successful business model that has continually adapted to changes in the entertainment business and its persistent cultural relevance.

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Julie Lobalzo Wright, Assistant Professor in Film and Television Studies, University of Warwick
This article is republished from The Conversation under a Creative Commons license. Read the original article.
Premier Indian Jewelry Brand TANISHQ Presents The Houston Trunk Show
Start-ups should build future Indian multinationals, give Brand India a new global identity: Modi
Prime Minister Narendra Modi on Saturday gave a call for start-ups be set up in all sectors for building future Indian multinationals which, he said, would give 'Brand India' a new global identity in the times to come.
Louis Vuitton tops ranking of global luxury brands

David Beckham launches global grooming brand




Top 10 most popular fashion brands of 2015
Fashion-united: For a brand to be popular, they have to conquer Instagram, be huge on Facebook, and get their Tweets on Twitter retweeted to expand their reach. But, which fashion brand has become the most popular of 2015? Well, FashionUnited analysts have been calculating each global fashion brand’s reach taking into account their social media followers on Instagram, Facebook, Twitter and Pinterest, as well as social mentions using hashtags and retweets, and finally adding how much Google search traffic each brand received.The top 10 most popular fashion brands is a mix of sportswear, high street retailers, lingerie giants, as well as luxury designer brands.










Instant hit: 60,000 Maggi 12-packs sold in 5 minutes on Snapdeal
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Connected TV ownership hits half a billion
- One in four Connected TV Devices installed in homes around the world is a Sony branded product while the combined footprint of Sony, Samsung, Nintendo and Microsoft accounts for 60 per cent of all devices in use.
- Samsung enjoyed the highest unit increase to its installed base of Connected TV Devices during the quarter while Google’s Connected TV Device footprint grew faster than any other brand from Q1 to Q2 2014.
- Apple remained the leading brand within the global Digital Media Streamer market in Q2 2014 although its share dropped to under 30 per cent for the first time in the face of competition from Google’s Chromecast, Amazon’s Fire TV and Roku.
- According to David Watkins, Service Director, Connected Home Devices, connected TV Devices fulfil a growing consumer desire to access OTT content on the big screen in the home. “While Game Console vendors and the major TV brands have the largest footprint of such devices, major IT and Internet brands such as Apple, Google and Amazon are starting to build up a significant base of lower cost media streaming boxes and dongles from which they can tap into the online TV audience to advance their own living room strategy,” he advised.
- Eric Smith, Analyst, Connected Home Devices noted that Game Consoles were until very recently the dominant Connected TV Device installed in the living room. “However, Q2 2014 marked the first time that there are more Smart TVs installed in homes globally than IP-enabled game consoles and Smart TVs will now move on to become the dominant Connected TV Device in the living room in terms of ownership. The challenge for Smart TV vendors moving forward will be to grow the number of active users and to do this they must ensure that their platforms remain relevant and up-to-date – certainly no easy task given the lengthy TV replacement cycles,” he warned. Source: Article
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Bollywood sensation Sonakshi glamour to World Kabaddi League
The hot and glamorous cinestar Sonakshi Sinha announced her association with World Kabaddi League which is slated to kickstart from August 9 th in London. Owner of the coveted title of most Rs100cr flicks, Sonakshi has bought the United Singhs team alongwith The Hayre Group of UK. She is the third celebrity to associate with the League after Akshay Kumar and Honey Singh. This is the first time Sonakshi has associated herself with a sport of this kind. Speaking to media and her fans at a meet in Mumbai, Sonakshi said,"I am really excited to be part of World Kabaddi League. This is my first such endeavour. Kabaddi is a fast paced sport and I am looking forward to some adrenalin rush moments during the League." Sonakshi is likely to travel along with her team as much as possible. The lucky charm of tinsel townis all geared up for five months of excitement. Sonakshi is already making amends in her shooting dates so that her commitment to World Kabaddi League is intact. "Please, please, please support World Kabaddi League as this is surely taking Kabaddi places." she said. "We are very excited with the support World Kabaddi League is getting from various celebrated personalities. Sonakshi is truly a gem in the crown. We are confident that her association will add to the growing fan following of the League," Pargat Singh, Commissioner, World Kabaddi League said. World Kabaddi League will present the sport to its fans in a completely new avatar by adding more action-oriented elements. The maiden Indian contact sport which has committed fan following across the globe will soon be pegged amongst the most followed game amongst enthusiasts. WKL will be played in Circle style which is the most popular kabaddi format followed across 26 countries globally. Earlier this month, bollywood actor Akshay Kumar and also endorsed the League by buying a team. The actor has always been enthusiastic in promoting fitness and sports which encouraged him to take this decision. He believes that Kabaddi is an authentic sport that puts up raw power for display and keeps the adrenalin rushing at all times. Mr. Talwinder Singh, Hayre Group said, "It gives me immense pleasure to have an A-list actor like Sonakshi to be a co-team owner. Her movies are eagerly watched internationally and am sure she can make Kabaddi look cool as a sport to play and follow. She has some very innovative winning strategies up her sleeve that she continues to share with me and my players. We will play to win and I am sure the fans will enjoy it thoroughly." WKL aims to become the go-to brand when it comes to sports entertainment or delivering value to its partners and sponsors. WKL as a brand embodies strength, power, agility, tactic, entertainment, masculinity and aggression. It is taking an indigenous Indian sport to the world and redefining it for the Indian audience. It gives Kabaddi a 'gladiatorial'? persona and adds loads of spunk and aura. We need to vie for a niche currently occupied by well-established sports like soccer and cricket. Our visual identity, tone and texture is global and aspirational. Source: Article
Screen Cartoonist’s Guild on strike at Walt Disney Productions in 1941. 
